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You are a customer already, but don't know where to find your customer number?
You can find your customer number on documents like delivery notes and invoices. Please feel free to contact our service team by phone on +49 7931 91-0, if you have further questions.
(Mondays to Fridays from 6:00 am - 12:00 midnight, not on public holidays)
A login name must be at least 6 characters long and a maximum of 64 characters. This can be created from letters (upper and lower case including umlauts), numbers (0-9) and special characters (@ . - _), may not contain spaces and may not consist only of numbers. No special characters are allowed at the beginning or at the end. It is also not possible to claim a login name that another person is already using. For example, a personal email address is suitable as a login name.
The password must be at least 10 characters long, the longer the chosen string, the better. All available characters can be used, for example upper and lower case letters, numbers or even special characters. The password entry help will help you to estimate the strength of the password.
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